Crowdin Language Services

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With Crowdin Language Services, you can order professional translations and proofreading services for your Crowdin project in a few clicks.

The benefits of ordering translations from Crowdin Language Services include:

Integrated payment service – pay by card at checkout or from your Crowdin Credits balance, without setting up an account with the vendor.
Quick start – order professional translations directly in your Crowdin project, without searching for translators and comparing agencies.
Discussions and Comments – discuss any questions directly in your Crowdin project, where the translation and proofreading happen.

Creating Tasks for Translation and Proofreading

To order translation or proofreading of your content from Crowdin Language Services, follow these steps:

Open your project and click Buy Translations at the top right of the Dashboard tab.
Alternatively, click Create Task using the Tasks tab in your project.
You can also initiate a task from the Store:
1. Go to Store > Vendors on your profile home page.
2. Click the Crowdin Language Services tile to open the vendor page.
3. In the Create Task section, select the project from the drop-down list.
4. Click Create to open the task creation page in a new tab.
Set the task parameters:
- Title – specify the name of the task that will be visible to Crowdin Language Services translators.
- Description (optional) – add any additional details that may be helpful for Crowdin Language Services translators.
- Type – select either Translate by vendor or Proofread by vendor.
- Translation Vendor – select Crowdin Language Services from the list.
  Click next to the vendor dropdown to manage your payment settings, or to view the vendor in the Store.
- Preceding task (only for Proofread by vendor) – link the task to a previously created translation task to inherit its scope and language settings.
- Skip strings already included in other tasks – strings that are already assigned to other tasks are excluded from the task.
- Rates template – select the template used to generate the task reports. The selected template is also shown in the task details to the project owner and managers.
- Create Cost Estimate Report – generate a cost estimate when the task is created. The report is regenerated whenever you change the task scope.
- Create Translation Cost Report – generate a translation cost report when the task is closed or marked as Done.
- String filters – filter which strings should be included in the task:
  - Strings – select whether to include all untranslated or not approved strings, or only those modified within a specific period.
  - Filter by labels (optional) – select one or more labels to include only strings with the specified labels. Then, select the match rule:
    - All selected labels – includes only strings that have all selected labels (AND logic).
    - Any selected label – includes strings that have at least one of the selected labels (OR logic).
  - Exclude by labels (optional) – select one or more labels to exclude strings with the specified labels. Then, select the match rule:
    - All selected labels – excludes only strings that have all selected labels (AND logic).
    - Any selected label – excludes strings that have at least one of the selected labels (OR logic).
  - Include auto-translated strings only (only for Proofread by vendor) – include only strings that were previously auto-translated.
- Files (for file-based projects) or Branches (for string-based projects) – select content to include in the task.
- Languages – select target languages (a separate task will be created for each selected language).
(Optional) Select Managed by Crowdin balance as your payment option.
Confirm that you agree to the terms of service.
Review the approximate total and click Buy translations to send your project files to Crowdin Language Services.
If you do not use Managed by Crowdin balance, you can select your preferred payment method at the checkout page.

Payment Options

When ordering translation or proofreading, you can choose from the following payment options. To configure Managed by Crowdin balance as your default payment method, open Store > Vendors and click on the Crowdin Language Services tile. Alternatively, click the tile to open the vendor’s page and then click Settings.

Crowdin Credits Balance

With this option, you can use your dedicated Crowdin Credits balance to pay for translation or proofreading tasks. Crowdin Credits keeps your localization expenses on one central balance, so you can reach translation vendors and AI models without creating separate accounts. You can add funds to the balance and track your usage at any time. To use this option, ensure you have sufficient funds when creating tasks.

Direct Payment at Checkout

If you are not using the Managed by Crowdin balance option, you can pay directly at checkout using your preferred payment method. In this case, the payment will be processed by Fastspring, Crowdin’s payment processing partner.

Credit Returns for Proofreading

Ordering proofreading for content that was already auto-translated is how you combine Auto-Translation with Crowdin Language Services. You pay the standard proofreading rate, and you receive a credit return based on the quality of the initial translations. Configuring Crowdin AI and enriching your source content with context like screenshots and glossaries improves that quality. The higher the quality of your auto-translated content, whether it comes from AI, your Translation Memory (TM), or a Machine Translation (MT) engine, the less post-editing is required, and the more you save.

After the proofreader completes the work, they calculate the Credit Return based on the editing effort required for each string. This amount is automatically added to your Crowdin Credits balance once the task is complete. This is a credit return, not a refund to your original payment method, and you can spend it on other services, such as future proofreading tasks, translations, or AI usage.

For example, if the auto-translations are of high quality and require no edits, the proofreading cost is only 30% of the standard rate. Conversely, for translations with match percentages below the ranges specified in the tables, the proofreading cost is 100% of the standard rate.

The calculation is based on the same Net Rate Scheme categories that Crowdin reports use. Other Translations covers strings translated from scratch or based on existing translations from other users.

TM Match

Match Type, %	% of Base Price
101 (perfect)	30
100	30
99-90	40
89-80	50

MT Match

Match Type, %	% of Base Price
100	30
99-90	35
89-80	50
79-70	75
69-60	90
59-50	95
49-40	100

AI Match

Match Type, %	% of Base Price
100	30
99-90	35
89-80	50
79-70	75
69-60	90
59-50	95
49-40	100

Other Translations

Match Type, %	% of Base Price
100	30
99-90	40
89-80	50

Translation and Proofreading Process

Once the payment is processed, the Crowdin Language Services manager will receive a notification about new tasks and will be added to your project members to manage the localization process. Crowdin Language Services translators work directly in Crowdin Editor, so all the context information (for example, Screenshots and Labels) you added to the source files will be accessible to them as well.

Task Status

To track the localization progress of the created tasks, follow these steps:

Open your project and go to the Tasks tab.
Click the task name to open it.
In the Details section, you can see the Vendor Project Status:
- Waiting for payment – the localization services weren’t paid
- Payment in progress – the payment is being processed by Fastspring (Crowdin’s payment processing partner)
- In progress – the payment is processed, and the Crowdin Language Services representatives are working on the task
- Completed – the work on the task was completed in full

Discussions and Comments

You can add details to an already created task in the Comments section. The comments are visible to the translator working on the task, and they can reply there.